Title: Privacy Policy

Traction® Software's ("Traction's") privacy policy covers the collection and use of personal information that may be collected by us anytime you interact with us. Please take a moment to learn more about our information collection, storage and usage practices. By submitting information, you agree to the use of it by us as described in the "Consent" section at the end of this privacy policy. Please see Traction Software's Terms of Use for further information about our online policies and terms and conditions of use.


We use the information received from you to tailor your experiences with us and provide you with the specific information or services you are seeking. With the information you volunteer, we can customize the page content, alert you to updates or additions to our Site and products, and provide you with specific product and event information.


We use "cookies" and other technologies to record your personal preferences and state information required to connect to and navigate our Site. Cookies are small text files placed in the 'Cookies' folder on a visitor's hard disk that allow us to recognize a return visitor as a unique user. This allows you to connect to our Site and retain a record of certain of the navigation and other preferences on your computer. The cookies placed by us are readable only by us. Most web-browsers allow you to accept "session" cookies which are automatically deleted when you exit your web-browser, or "permanent" cookies are stored on your computer and allow you to retain Site specific values across browser sessions. Our Site is designed to work properly with "session" as well as "permanent" cookies, but you will not be able to retain certain preferences if your browser is configured to accept only "session" cookies. All web-browsers offer the option to refuse any cookie, and if you refuse our cookies you may not be able to successfully login to and navigate our Site.

We also gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Site, to track users' movements around the Site and to gather demographic information about our user base as a whole.

In some of our email messages we may use a "click-through URL" linked to content that we or another entity maintains. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.


We take precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

We use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required or presented. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.

We have invested time and resources to ensure that our online and internal security procedures help safeguard your information. When you see either a solid key icon or a locked padlock icon in your browser, your connection with our Site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

While we try to prevent third party access to personally identifiable information, internet communications are not always secure. Even though we do our best to protect your information, we cannot promise you that third parties can not access your personally identifiable information. It is a condition of your use of this Site that you agree we are not liable for any such disclosure.


To keep your information confidential, we do not release your personal information, except as we describe below or as required by law. We only use the personal information we collect to support and develop your relationship with us and our affiliates. Some of these affiliates may be located in other countries. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. If such a transaction occurs, we will make reasonable efforts to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you, which may be made by prominent notice on our Site.

We reserve the right to release any information about you when deemed strictly necessary to protect vital interests in connection with our systems or business. Also, we can release personal information when we reasonably believe you to be in violation of our current or later Terms of Use (noted in this Site's legal disclaimer) or other published guidelines, or reasonably believe you to have initiated or participated in any illegal activity. We will release this information in accordance with the laws of the relevant jurisdiction. You should be aware that this may be a jurisdiction other than yours and that a subpoena, warrant, or other court order in response to court and governmental orders, civil subpoenas, discovery requests etc, may not be required.


To the extent applicable, we use best efforts to comply with local data protection rights laws. If you are unsure whether this privacy statement is in conflict with applicable local rules, you should not submit your information. If you are located within the European Union, you should note that your information will be transferred to the United States, which is deemed by the European Union to have inadequate data protection.


By submitting information, you thereby give your consent:

1. to the use of submitted information as set forth in this policy and/or in informative notices provided at the time the information is requested from you, and;
2. if located outside the United States of America, to the transfer to and/or storage of submitted information in the United States of America, in accordance with local laws implementing European Union Directive 95/46/EC of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("EU Privacy Directive)


Please remember that any information (including your personal information) that you disclose in public areas of our Site, becomes public information that others may collect, circulate, and use. Because we cannot and do not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.

We reserve the right to modify this Privacy Statement at any time. Use of the Site is subject to the Terms of Use outlined in the legal section of this Site.

If you are dissatisfied with the Site, by all means contact us at support@tractionsoftware.com, but otherwise your only recourse is to disconnect from this site.

Related Articles
referenced by (1)
Article: Doc1630 (permalink)
Date: June 13, 2015; 4:10:13 PM Eastern Daylight Time

Author Name: Greg Lloyd
Author ID: grl