Title: What if you Forget Your Password

If you forget your password, you can request that Traction sent you a password change link. This link will enable you to change your password for up to one hour. After an hour, you need to request a new link.

The Forgot your Password? link on the login form is shown below.



Clicking this link expands the view to show a box where you can type either:





If your account has an associated email address, or the email address has an associated account, you will see the message:



You should then get an email that looks like this:



If your mail client does not support HTML mail, you may instead see a link like this:



This will take you to a page that will let you enter and log in with a new password:



Once you log in with the new password, your old password will be disabled.

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Article: Doc327 (permalink)
Date: March 22, 2008; 4:26:46 PM Eastern Daylight Time

Author Name: Documentation Importer
Author ID: importer